YOPPY MIRZA MAULANA. Model of Business Process Improvement in Organizations Based on the Business Process Improvement Approach. Journal of Advances in Information and Industrial Technology, Surabaya, Indonesia, v. 5, n. 2, p. 79–92, 2023. DOI: 10.52435/jaiit.v5i2.386. Disponível em: https://www.ittelkom-sby.ac.id/journal-new/jaiit/article/view/386. Acesso em: 4 jun. 2026.