Prastyabudi, Wahyu Andy, and Sephia Arda Latifah. “Measuring Library Service Excellence: Integrating Servqual With Accreditation Standards”. Journal of Advances in Information and Industrial Technology 6, no. 2 (November 21, 2024): 131–142. Accessed June 4, 2026. https://www.ittelkom-sby.ac.id/journal-new/jaiit/article/view/561.